Below is a summary of the 10 top reasons business are using website chat automations and what they do in real-life business settings.
1. Welcoming new visitors
2. Responding to frequently asked questions
3. Generating leads
4. Conversation routing
5. Giving discounts
6. Stalling for time before the reply from a human operator
7. Trackingg website visitors (attaching tags/properties)
8. Rescuing abandoned shopping carts
9. Segmenting customers
10. Ordering phone calls
One of the biggest misconceptions when generating traffic to your business site is that huge traffic equals tons of revenue.
Don’t get me wrong, getting people to visit your site is great but it means nothing if you can’t turn them into customers. Right?
However, traffic generation is only half of the battle
How do you provide a helpful online experience for both your visitors and clients alike?
We all know that conversations are the start to qualifying leads, generating sales and giving great customr service.
So, how do you start having those online conversations?
Are you offering your visitors/customers a modern day platform where they can reach you in real time to have some quick convos with you & your business?
Do you use a platform that can automate most of your businesses online repetitive & mundain tasks? And still be helpful and engageing?
Do you offer a communications option that your visitors/customers actually look for and are happy to engage with?
Did you know that:
77 percent of consumers say they will trust a brand more that offers chat
82 percent of those who use chat – buy!
Aren’t those reasons enough for you to start offering a chat option on your website to your visitors/customers?
Live chat & automations can do fantastic things for your visitors, your brand & your bottom line!
Whats stopping you from testing out chat on your site?
The results could literally astound you!
In fact, the chat experience is not limited to just your website.
You can also create a sharable link you can place anywhere online to kick start conversations or resolve customer inquiries.
Interested in learning how for yourself? Check out our blog post
“How To Use Your ‘Live Chat’ Link To Engage Your Social Media Audience & Your Email Subscribers Too”
Questions? In a hurry? We’re here to help!
Schedule your FREE (pitch free) 30 min. strategy call with Mark here
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Mark Huber is ‘head honcho’ at http://SuccessOnTheFly.com Marketing where we help businesses generate 120%-305% more sales with chat powered automations.